Privacy policy

01Who we are

Mention House is a trading name of Sentosa Limited, a company registered in England and Wales, company number 16675466, with its registered office at 124 City Road, London, EC1V 2NX.

Sentosa Limited is the data controller for the personal data described in this policy.

02What data we collect

• Identification data: your name, company name, email address and contact number.
• Business information: website URLs, target pages, anchor text and campaign requirements.
• Billing information: payment records and invoices.
• Technical data: IP address, browser type, device identifiers and analytics data collected through cookies.
• Communication data: your messages to us and our replies.

We do not collect special category data such as health, religion or ethnicity.

03How we collect it

• Directly from you, when you contact us, create an account or place an order.
• Automatically, through cookies and analytics when you use the website or the app.
• From third parties involved in delivering the service, such as payment processors.

You can disable cookies in your browser, although some functionality may stop working.

04Why we use it

• To provide and manage placements you have ordered.
• To communicate about orders, invoices and reports.
• To maintain accounts and client records.
• To improve the marketplace and the website.
• To send marketing messages, only where you have opted in.
• To meet our legal obligations.

Our lawful bases for processing are performance of a contract, legitimate interests, and consent where it applies.

05Who we share it with

• Publishers and contractors involved in fulfilling your order, who receive only what they need.
• Payment processors and accounting providers.
• Technology providers such as hosting and analytics.
• Legal or regulatory authorities where the law requires it.

We do not sell or rent personal data.

06Storage and security

We use secure servers, encryption in transit and restricted access to protect personal data.

No transmission over the internet can be guaranteed to be completely secure.

If a breach occurs that is likely to affect your rights, we will notify the Information Commissioner’s Office and affected individuals as required by law.

07How long we keep it

We keep personal data only as long as needed for the purposes in this policy, or for as long as the law requires, after which it is deleted or anonymised.

08Your rights

• Access the personal data we hold about you.
• Ask for it to be corrected or deleted.
• Withdraw consent at any time.
• Object to processing based on legitimate interests.
• Ask for your data in a portable format.

You also have the right to complain to the Information Commissioner’s Office.

09Cookies

The website uses cookies for basic functionality and, where enabled, analytics. Where analytics or marketing cookies are used, they are set only with your consent.

10Other websites

Our pages link to third party websites, including the publishers listed in the marketplace. We are not responsible for their content or their privacy practices.

11Changes to this policy

We may update this policy to reflect changes in the business or in the law. Updates are published here with a revised date.

12Contact

Email: info@sentosaltd.com

Sentosa Limited, trading as Mention House, 124 City Road, London, EC1V 2NX, United Kingdom.